Cybersecurity
Sophos MDR in Saudi Arabia: 24/7 Detection and Response with Local Support
Sophos MDR is a 24/7 managed detection and response service run by Sophos threat analysts. Waves Telecom, a Sophos Gold Partner in Al Khobar, handles onboarding, tuning and local support for Saudi companies that cannot staff a security team around the clock.
- Delivered by Sophos, 24/7
- Local onboarding in Al Khobar
- Sophos Gold Partner
10 yearsin cybersecurity
150+companies passed Aramco CCC
Gold PartnerSophos & Fortinet
What Sophos MDR in Saudi Arabia gives you
Most Saudi companies do not have people watching security alerts at 3 a.m. Sophos MDR in Saudi Arabia fills that gap. Sophos runs the service with its own threat analysts, who monitor your environment 24/7, investigate suspicious activity and act to contain threats.
Waves Telecom is your local partner. We are a Sophos Gold Partner with 10 years in cybersecurity. We do not run our own SOC. We deploy the agents, connect your firewall, email and Microsoft 365, tune alerts, and stay your first call in Al Khobar when something needs hands on site.
This split keeps roles clear. Sophos analysts watch and respond remotely, around the clock. Waves knows your network, your people and your site, so fixes, rebuilds and on-site checks happen quickly when a case needs them.
- Sophos MDR Essentials and Sophos MDR Complete service tiers
- Works with Sophos Endpoint, Sophos Firewall and Sophos Email
- Can take in Microsoft 365 and selected third-party security tools
- Managed from Sophos Central
Saudi rules on managed security services
Saudi Arabia regulates managed security operations. The NCA runs a licensing regime for managed SOC providers, and its new controls for private companies (NCNICC-1:2025) list an NCA-licensed managed SOC as mandatory for large entities and recommended for smaller ones. NCNICC applies to companies the NCA notifies.
Requirements depend on your sector and size. Government bodies, critical infrastructure, finance and health often have stricter rules. Before you buy, we help you check which rules apply to you and whether Sophos MDR, a licensed local provider, or a mix fits your obligations.
NCNICC-1:2025 sets 65 controls for large private entities and 26 for SMEs, applied to entities the NCA notifies.
How Waves onboards Sophos MDR
Scope and fit check
We review your users, servers, sites and compliance needs, and confirm which MDR tier suits you.
Deploy and connect
We roll out Sophos agents and connect your firewall, email and Microsoft 365 to Sophos Central.
Agree response rules
We set contacts, escalation paths and what Sophos may do on your behalf, such as isolating a device.
Tune the noise
In the first weeks we clean up policies and exclusions so real alerts stand out.
Local support
When Sophos raises a case, Waves helps you act on it, including on-site work in the Eastern Province.
Who Sophos MDR suits
Small IT teams
Companies with one or two IT staff who cannot watch alerts at night or on weekends.
Aramco and SABIC suppliers
Suppliers that need detection, response and logs as evidence during CCC readiness and renewal.
Multi-site businesses
Firms with branches across Khobar, Dammam, Jubail and Riyadh that want one view of threats.
Microsoft 365 users
Companies whose email and files live in Microsoft 365 and want account takeover spotted early.
Companies after a scare
Businesses that have had a phishing or ransomware incident and want faster detection next time.
Brands and partners
SophosMicrosoftFortinetKnowBe4
Frequently asked questions
Who actually monitors our systems?
Sophos threat analysts deliver the 24/7 monitoring and response. Waves Telecom does not run its own SOC. We handle onboarding, tuning and local support.
What is the difference between MDR Essentials and MDR Complete?
Both tiers give 24/7 monitoring by Sophos analysts. MDR Complete adds remote incident response for confirmed incidents, led by a dedicated Sophos incident response lead, plus direct call-in access. Sophos response is remote, so Waves covers any on-site work you need.
Does Sophos MDR meet NCA licensing rules for my company?
It depends on your sector, size and whether the NCA has notified you under NCNICC. We help you check the rules that apply. For regulated sectors, a licensed local provider may be required.
Do we need Sophos endpoint protection to use Sophos MDR?
Sophos MDR works best with Sophos Endpoint. It can also use data from Microsoft 365 and some third-party tools. We confirm compatibility during the fit check.
How long does onboarding take?
It depends on the number of devices and integrations. A typical small or mid-size rollout is planned over a few weeks, including tuning. We give you a schedule after the fit check.
Can Sophos MDR help with Aramco CCC?
Detection, response and log evidence support several CCC controls. We have supported 150+ companies through Aramco CCC, and all of them passed. The certificate is issued only after an audit by an Aramco Authorized Audit Firm.
What does Waves do after a Sophos MDR case is raised?
We review the case with you, carry out any recommended fixes and handle on-site tasks such as rebuilding a laptop or checking a server. We also update policies so the same issue is less likely to return.
See if Sophos MDR fits your company
Tell us your user count, sites and compliance needs. We will reply with the right MDR tier and an onboarding plan.
- 📞 +966 58 236 5619
- 💬 +966 58 236 5619
- ✉️ info@wavestelecom.net
- 📍 3266 Adh Dhahran – Al Aqrabiyah Dist, Al Khobar 34446
