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Why work with a Microsoft 365 partner in Saudi Arabia

Cloud email and office apps are now the normal way Saudi companies work. GASTAT's 2025 survey found that 51.3% of establishments use cloud services, and cloud office software and email are the most common uses. But many tenants are set up once and never tuned, with licences that do not match the work, no MFA and old staff accounts still active.

Waves Telecom & Technology plans, buys, migrates and manages Microsoft 365 for you. One local team handles your licences, Exchange Online, Teams, device management and identity. This page also covers our older Office 365, Active Directory and Unified Communication services, which are now part of Microsoft 365.

Open laptop on a desk used to manage cloud user accounts

Microsoft 365 licensing, explained simply

Business Basic

Exchange email, Teams, OneDrive and SharePoint, with web and mobile Office apps. Good for staff who mainly use email and Teams.

Business Standard

Everything in Basic plus desktop Word, Excel, Outlook and PowerPoint. The usual choice for office staff.

Business Premium

Standard plus Intune, Entra ID P1, Conditional Access and Defender for Business. Our default advice for companies that handle customer or Aramco contract data.

Microsoft 365 E3 / E5

Enterprise plans for organisations above the 300-user limit of the Business plans, or that need advanced compliance, Purview and, in E5, Defender XDR and advanced security tools.

How Waves moves you to Microsoft 365

Review

We check your current email, file shares, domain, devices and existing licences, and agree the right plan per user.

Prepare

We set up the tenant, verify your domain, plan DNS records, and create users and groups in Entra ID.

Migrate

Mailboxes move from cPanel, Exchange, Gmail or other hosts in batches, usually outside working hours, so email keeps flowing.

Secure

We turn on MFA, Conditional Access, Defender policies and SPF, DKIM and DMARC, and enrol company devices in Intune.

Train and hand over

Staff get a short guide to Outlook, Teams and OneDrive. You get admin documentation, and optional ongoing management.

Teams, Intune, Entra ID and Defender

Teams replaces many standalone chat, meeting and phone tools. We set up teams and channels, meeting rooms, and Teams Phone where it fits, which is how our older Unified Communication service is delivered today.

Entra ID (formerly Azure AD) is now your identity system. For offices with on-premises Windows Server Active Directory, we connect it to Entra ID with Entra Connect so users keep one password, or plan a move to cloud-only identity. Intune enrols laptops and phones, pushes Windows updates, and can wipe a lost device. Defender protects email and endpoints from phishing and malware.

  • Active Directory health checks and clean-up of old accounts
  • Intune Autopilot for new Dell and HP laptops
  • Defender for Office 365 anti-phishing policies
  • Microsoft 365 backup for mail, OneDrive and SharePoint
Business user working on a laptop after a company email migration

Brands and partners

MicrosoftSophosDellHP/HPEKnowBe4

Frequently asked questions

Which Microsoft 365 plan should we buy?

Most small offices do well with Business Standard for general staff and Business Premium for anyone handling sensitive data. Above 300 users, or with strict compliance needs, E3 or E5 is the better fit. We can mix plans in one tenant so you only pay for what each user needs.

Can you migrate our email without downtime?

In most cases, yes. We copy mailboxes in the background and switch the MX record at a quiet time, then copy any final changes. Users may need to sign in again on their phones.

Do you still support on-premises Active Directory?

Yes. We maintain Windows Server domain controllers, fix replication and Group Policy issues, and sync them to Entra ID. Where it makes sense, we help you move to cloud-only identity managed through Intune.

Is Microsoft 365 data backed up by Microsoft?

Microsoft keeps the service running and offers limited retention, but it is not a full backup of your data. Deleted or encrypted files can be lost after retention ends. We recommend a separate Microsoft 365 backup.

Can you take over a tenant set up by someone else?

Yes. We start with a security and licence review, fix the risky settings, remove unused licences, and document everything. Then we manage it day to day or under an IT AMC.

Does Business Premium help with Aramco CCC?

It includes tools such as MFA, device management and endpoint protection that support many CCC controls. Licences alone do not pass an assessment; they must be configured and evidenced. Waves helps with both as your readiness partner.

Plan your Microsoft 365 setup with Waves

Send us your user count and current email provider. We will recommend the right licences and a migration plan.

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