Cybersecurity
Endpoint Protection, EDR and XDR for Saudi Businesses
Waves Telecom deploys and manages endpoint protection for laptops, desktops and servers: next-generation antivirus, EDR and XDR, ransomware protection, device control and encryption. For Saudi companies that want to stop attacks on their devices and see clearly what happened when something gets through.
- Next-gen antivirus and EDR/XDR
- Ransomware protection and rollback
- Deployment, tuning and managed service
10 yearsin cybersecurity
150+companies passed cybersecurity audits
Gold PartnerSophos & Fortinet
Why basic antivirus is no longer enough
Laptops, desktops and servers are where attacks actually land. A user opens a fake invoice, a remote tool is abused, or an attacker logs in with stolen credentials and starts moving between machines. Traditional antivirus looks for known bad files, and modern attacks are designed to avoid exactly that.
Ransomware is the most painful example. Attackers often spend days inside a network, disabling protection and finding backups, before they encrypt anything. If nobody is watching device activity, the first sign is a ransom note on every screen.
In many Saudi companies the endpoint picture is also messy: different antivirus products on different machines, devices that stopped reporting months ago, servers with no protection because of old performance worries, and USB drives used freely. Each of these is a gap.
- Mixed or expired antivirus across the company
- No visibility of what happened on a device during an incident
- Servers left unprotected or excluded from scanning
- Unencrypted laptops holding customer and financial data
- Old Windows 10 machines, which lost Microsoft support on 14 October 2025
What we do: protection that is deployed and tuned properly
Good endpoint products often fail because of poor setup: default policies, half the devices not enrolled, exclusions that open holes, and alerts nobody reads. We focus on getting the basics right across every device.
We start by finding every laptop, desktop and server, then remove old products cleanly and roll out the new agent in stages. Policies are tuned for your business applications so protection stays strong without blocking work. EDR and XDR give your IT team, or ours, a timeline of what each process did, so an alert can be investigated and the device isolated if needed.
Once running, you can manage the console yourself, ask us for a managed endpoint service, or move up to 24/7 monitoring with Sophos MDR, where analysts watch and respond around the clock.
- Device discovery and coverage checks
- Clean removal of old antivirus products
- Policy tuning for your business applications
- Clear upgrade path to 24/7 MDR
What’s included
Next-generation antivirus
Machine learning and behaviour-based protection that stops known and unknown malware, exploits and malicious scripts.
EDR and XDR
Recorded device activity, threat hunting and investigation tools, with XDR adding data from firewall, email and cloud for a wider view.
Ransomware protection and rollback
Detection of mass file encryption, blocking of the process and, where supported, automatic rollback of affected files.
Device control and encryption
Control USB storage and other removable devices, and manage full-disk encryption with recovery keys stored centrally.
Server protection
Protection designed for Windows and Linux servers, with application control and tuning that respects server workloads.
Managed endpoint service
We watch the console, handle alerts during business hours, keep policies and agents up to date, and send regular reports.
How it works
Free assessment
We review your current antivirus, device count, servers, licences and gaps, and agree what needs protecting.
Design and quote
You receive a recommended product, policy plan and rollout schedule with a clear quote.
Deploy in stages
We pilot on a small group, then roll out to all devices, removing old products and checking coverage.
Tune and hand over
We adjust policies and exclusions for your applications, then train your team on the console and alerts.
Manage or upgrade
We review health regularly, run the managed service if you choose it, or move you to 24/7 MDR.
How endpoint protection supports Saudi compliance
Endpoint protection, encryption and good logs are evidence auditors look for under the main Saudi frameworks:
- NCA Essential Cybersecurity Controls (ECC): malware protection, vulnerability and patch management and incident management are core areas for government bodies, critical sectors and their suppliers. See our NCA controls guide.
- Saudi PDPL: encrypted devices and fast detection reduce the chance that personal data is exposed, and help you understand a breach that may need reporting to SDAIA. Read more on PDPL compliance.
- Aramco SACS-210: suppliers must notify Aramco within 24 hours of a cybersecurity incident and keep logs for at least one year. EDR gives you the detection and the records to do this. See our SACS-210 page.
We have supported many suppliers through these reviews; 150+ companies passed supplier cybersecurity audits with our help.
Products we use
We mainly deploy Sophos endpoint protection (Intercept X), which includes EDR and XDR options, ransomware rollback and a direct upgrade path to Sophos MDR. For companies whose Microsoft 365 plan already includes Defender, we deploy and tune Microsoft Defender for Endpoint, often with Intune for device policies and encryption. We will tell you honestly which fits your licences and team.
Frequently asked questions
What is the difference between antivirus, EDR and XDR?
Antivirus blocks malware on a device. EDR (endpoint detection and response) also records device activity so threats can be investigated and devices isolated. XDR (extended detection and response) adds data from other sources such as firewall, email and cloud, so you see the whole attack, not just one machine.
Can endpoint protection stop ransomware?
Modern endpoint protection blocks many ransomware attacks and can detect and stop mass encryption. Some products can also roll back affected files. No single tool stops everything, so we pair it with tested backups, patching and MFA.
We already have Microsoft 365. Do we need another product?
Not always. Some Microsoft 365 plans include Defender for Endpoint, and it can be a good choice if set up properly. We check your licences first and only recommend Sophos where it adds clear value for your team.
Will it slow down our computers or servers?
Modern agents are light, and we tune policies and exclusions for your business applications during rollout. We pilot on a small group first so any issue is fixed before all devices are covered.
Who responds to alerts at night and on weekends?
With our managed endpoint service we handle alerts during business hours. If you need round-the-clock monitoring and response, we offer 24/7 MDR delivered with Sophos, where analysts can contain threats at any hour.
Do you protect servers and Linux machines?
Yes. We deploy server protection for Windows and Linux servers, with settings suited to databases, file servers and business applications.
Get a free endpoint security assessment
Tell us how many devices and servers you have and what you use today. We will review your setup and send recommendations and a quote.
- 📞 +966 58 236 5619
- 💬 +966 58 236 5619
- ✉️ info@wavestelecom.net
- 📍 3266 Adh Dhahran – Al Aqrabiyah Dist, Al Khobar 34446
