Fortinet Partnerin Saudi Arabia
12+ productsrenewed by one team
Before expiryrenewal reminders and quotes

Fortinet products we renew

Each Fortinet product is licensed a little differently. Below is what the renewal covers for each one. Tap the button on a card to send us a WhatsApp message about that product.

FortiGate

FortiGate license renewal covers the FortiGuard security bundle (Advanced Threat Protection, Unified Threat Protection or Enterprise Protection) for IPS, antivirus, sandbox and web filtering, plus FortiCare Premium or Elite support and firmware access.

FortiGate models and firewall projects →Renew on WhatsApp

FortiSIEM

FortiSIEM license renewal in Saudi Arabia and Riyadh: device and EPS licences on subscription, FortiCare, IOC and UEBA add-ons, a GB-per-day subscription, or FortiSIEM Cloud compute units.

Renew on WhatsApp

FortiEDR

FortiEDR license renewal in Saudi Arabia: endpoint seat packs for 1 to 5 years in Discover & Protect, EDR or XDR tiers, with an optional managed (MDR) service.

Renew on WhatsApp

FortiSASE

FortiSASE license renewal in Saudi Arabia: per-user subscriptions in Standard, Advanced or Comprehensive tiers, plus add-ons such as extra locations, dedicated IPs and Secure Private Access.

Renew on WhatsApp

FortiSOAR

FortiSOAR license renewal in Riyadh and across the Kingdom: Enterprise, Multi-Tenant or Starter edition subscriptions, user seats, and the Threat Intelligence Management add-on, on-premises or in Fortinet’s cloud.

Renew on WhatsApp

FortiAnalyzer

Hardware and VM bundles with FortiCare Premium, IOC and Outbreak Detection and the Security Automation service. VM capacity is licensed in GB per day; FortiAnalyzer Cloud is licensed per device.

Renew on WhatsApp

FortiManager

FortiCare Premium or Elite support, licences for the number of managed devices or VDOMs, the FortiManager VM subscription bundle, or FortiManager Cloud.

Renew on WhatsApp

FortiMail

Email security: Basic or Advanced bundles on appliances, FortiGuard Base or Enterprise ATP bundles on VMs (antivirus, antispam, outbreak protection, cloud sandbox), or FortiMail Cloud per mailbox.

Renew on WhatsApp

FortiWeb

Web application firewall: Standard, Advanced or Enterprise bundles with web security, IP reputation and antimalware, and in higher tiers sandbox, threat analytics and bot protection. Also FortiWeb Cloud plans.

Renew on WhatsApp

FortiClient / EMS

Per-endpoint licences in packs for VPN/ZTNA or EPP/ATP, managed by on-premises EMS or FortiClient Cloud. New cloud customers can move to FortiEndpoint.

Renew on WhatsApp

FortiToken

Mobile tokens managed by FortiGate or FortiAuthenticator are perpetual. FortiIdentity Cloud (formerly FortiToken Cloud) is a per-user subscription that must be renewed.

Renew on WhatsApp

FortiSwitch / FortiAP

Per-unit 24×7 support contracts, cloud management licences (FortiEdge Cloud for FortiAP) and UTP edge services on supported FortiAP models.

Renew on WhatsApp

How a Fortinet renewal works

Find your serial numbers

Every Fortinet device, VM and cloud service has a serial number or contract on your FortiCare account at support.fortinet.com. We list each one with its current end date.

Choose the renewal

Renew the same bundle and support level, or change it: for example UTP to Enterprise Protection, or FortiCare Premium to Elite.

Align end dates

Fortinet supports co-term contracts, so several devices and services can end on the same date. One renewal date a year is easier to budget and harder to miss.

Register the contract

The renewal arrives as a contract registration code. It is registered against the serial number in the FortiCare portal, and the new term is checked against the order.

Check the devices

We confirm each device shows the new licence and receives FortiGuard updates, then note the next end date for your reminder.

What you renew depends on how you bought it

How you bought itWhat you renewExample
Hardware applianceSupport (FortiCare) and security services (FortiGuard), often as one renewal bundleFortiGate, FortiMail, FortiWeb, FortiAnalyzer
Perpetual VM licenceSupport and services only; the base licence staysFortiManager VM, FortiAnalyzer VM, FortiSIEM perpetual
Subscription or cloudThe whole subscription, including the right to run the productFortiSASE, FortiEDR, FortiSOAR, FortiIdentity Cloud

What happens when a Fortinet subscription expires

A FortiGate with a perpetual licence does not switch off when its subscriptions end, but it stops getting stronger. Fortinet explains it like this:

  • Signatures freeze: antivirus, IPS and application signatures stay at the last version downloaded before expiry.
  • Cloud lookups stop: services that ask FortiGuard in real time, such as web filtering, lose access to threat intelligence.
  • No firmware upgrades and no technical support from Fortinet once FortiCare ends.
  • Subscription and cloud products work differently. Subscription FortiGate VMs get a 30-day grace period and are then limited to CLI access.

Why renew before the end date

Renewing early keeps protection running with no gap. Fortinet also normally starts a renewal from the day after the old contract ends, and a late renewal can be backdated, so waiting rarely saves money. Aramco CCC (SACS-210) and the NCA controls expect security tools to be supported and kept up to date, so an expired licence can become an audit finding.

IT engineer configuring firewall policies on a laptop

How Waves helps with Fortinet renewals

Reminders before expiry

We keep a list of your Fortinet serial numbers and end dates and contact you well before each one expires.

Clear quotes

One quote for all your Fortinet products, with the correct renewal codes for each model, bundle and support level.

Applying licences

We register the contracts on your FortiCare account and confirm the entitlements match what you ordered.

Check after renewal

Our engineers check that FortiGuard updates are flowing and review the configuration for anything that needs attention.

Upgrades and migrations

If a model is near end of support, or you need a bigger bundle, we plan the move to a newer model or tier.

Waves Telecom is a Fortinet Partner in Saudi Arabia. For FortiGate hardware, sizing and firewall projects, see our FortiGate Partner page. Need other security brands too? See all 100+ brands we supply.

What to send us for a renewal quote

Send these details by WhatsApp or email and we will prepare your renewal quote:

  • Serial numbers of each device, VM or cloud service
  • Current contract end date for each serial number
  • Number of users, endpoints, mailboxes or managed devices
  • The bundle and support level you need now
  • Any changes planned: more users, new sites, an upgrade
  • Your company name and the FortiCare account email

Tip: a screenshot of the licence page on each FortiGate, or an export of your product list from the FortiCare portal, usually has everything we need.

Frequently asked questions

Do you renew only FortiGate, or other Fortinet products too?

We renew all Fortinet products, including FortiSIEM, FortiEDR, FortiSASE, FortiSOAR, FortiAnalyzer, FortiManager, FortiMail, FortiWeb, FortiClient, FortiToken, FortiSwitch and FortiAP. One quote can cover all of them.

Do you handle FortiSIEM license renewal in Riyadh and other cities?

Yes. We handle FortiSIEM and other Fortinet renewals for companies in Riyadh, Jeddah, the Eastern Province and the rest of Saudi Arabia. Most renewal work is done through the FortiCare portal, and our engineers support you from Al Khobar.

What happens if my FortiGate licence expires?

The firewall keeps passing traffic, but FortiGuard signatures stop updating, web filtering loses its threat intelligence lookups, firmware upgrades are no longer available and Fortinet support ends. Subscription and cloud products can stop working after a short grace period.

If we renew late, does the new term start from the day we pay?

Usually not. Fortinet normally starts a renewal from the day after the previous contract ended, and a renewal registered late can be backdated. Renewing on time is the only way to avoid paying for days without protection.

Can several Fortinet devices be renewed to the same end date?

Yes. Fortinet supports co-term contracts that align several devices and services to one end date. We can quote a co-term renewal so all your Fortinet products expire together.

Can we change the bundle or support level at renewal?

Yes. Renewal is a good time to move, for example, from Unified Threat Protection to Enterprise Protection, from FortiCare Premium to Elite, or to a newer FortiGate model if your current one is near end of support.

What do you need from us to quote a renewal?

The serial numbers, current end dates, number of users or devices, and the bundle and support level you want. A screenshot of each licence page or an export from the FortiCare portal is enough.

Renew your Fortinet licences on time

Send us your serial numbers and end dates. We will check what each device needs and send a written renewal quote.

Renew on WhatsApp

Request a Fortinet renewal quote

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