IP Telephony
WAVES hotel phone systems also know as hotel PBX typically manages all Internal & External
IP Telephony services
Internal (calls between guests and the front desk or other hotel facilities as well as calls among hotel employees) and external (calls with potential customers, guests while outside of the hotel, suppliers, etc.)
Telephony communications. Our telephony services include an IVR (Interactive Voice Response) to assist callers, and oftentimes includes call-centre features, such as queue management and call statistics – unanswered calls, wait-time, and more
Our telephony services for hotels features:
Multi-language facility
Conference Calling facility
Direct Dial
Privacy Mode
Private Voice Mailboxes
Room to Room dialling
Listen in and child monitoring services
Wake up call
Hotel services recordings
