ELV & Infrastructure
Hotel IT Solutions in Saudi Arabia for Hotels and Compounds
Waves designs and installs the IT and ELV systems a hotel or residential compound runs on: GPON networks, guest Wi-Fi, IPTV, digital signage, IP telephony and CCTV. It suits new hotels, renovations and compounds across the Eastern Province and KSA.
- GPON, Wi-Fi, IPTV, phones and CCTV in one scope
- Based in Al Khobar, near the hotel pipeline
- Sister company for fire alarm, BMS and DAS
10 yearsin cybersecurity
150+companies passed Aramco CCC
Gold PartnerSophos & Fortinet
Hotel IT solutions in Saudi Arabia, delivered as one package
Guests judge a hotel by its Wi-Fi, its TV and how quickly the front desk answers the phone. Behind those are a network, an IPTV platform, a phone system and a camera system that must work together. Waves delivers hotel IT solutions in Saudi Arabia as one coordinated package, so the operator and the owner deal with one integrator.
We work on new hotels, rebrandings and renovations, and on residential compounds that need the same services for residents. Our designs follow the brand standards you share with us, and we document everything for the hotel's IT team.
- GPON/GEPON passive optical networks for rooms, villas and back-of-house
- Guest Wi-Fi (HSIA) with login portals and bandwidth control
- IPTV and digital signage for rooms, lobbies and meeting rooms
- Hotel IP telephony and PBX linked to room numbers
- CCTV for public areas, car parks and perimeters
The Saudi rule and the Khobar hotel pipeline
A 2022 Council of Ministers decree requires security surveillance systems in hotels, residential complexes and other listed facilities. The Interior Ministry's rules also restrict transferring or publishing recordings without approval, and violations, including damaging cameras or recordings, carry fines of SR20,000. Hotels therefore need CCTV that is designed, recorded and access-controlled properly.
New supply is coming to Al Khobar. IHG has signed a Crowne Plaza Al Khobar Al Bandariyah, scheduled for the first quarter of 2027, and a Hotel Indigo in Al Khobar scheduled for September 2027. Projects like these need their IT and low-current packages planned early in the fit-out.
Saudi law requires surveillance systems in hotels and residential complexes (2022 decree).
How Waves delivers hotel IT
Review brand standards and drawings
We study the operator's IT standards, room count and drawings to define the full scope.
Design
We design the GPON or Ethernet network, Wi-Fi coverage, IPTV, telephony and CCTV as one system.
Supply and install
We install cabling, fiber, access points, TVs, phones and cameras in step with the fit-out programme.
Integrate and test
We connect systems to each other and to the hotel's PMS where needed, then test room by room.
Support
We offer AMC with on-site support so guest services stay up after opening.
What is included
GPON/GEPON network
One fiber network carrying data, Wi-Fi, IPTV and phones to every room, with less cabling and fewer floor switches.
Guest Wi-Fi (HSIA)
Room-by-room coverage, a branded login page, bandwidth plans and separation from hotel staff networks.
IPTV and digital signage
Welcome screens, live channels, hotel information and lobby or meeting-room signage, managed centrally.
Hotel IP telephony
IP PBX with room phones, front desk and wake-up call features, and integration with the hotel system.
CCTV
IP cameras, recorders and controlled access to recordings for lobbies, corridors, car parks and gates.
Compounds
Fiber to each villa, residents' Wi-Fi, IPTV and gate CCTV for residential compounds.
Brands and partners
CiscoHPE ArubaFortinetSophosDell
Frequently asked questions
Why use GPON in a hotel?
GPON carries data, Wi-Fi, IPTV and phones over one fiber network. It needs fewer switches on each floor and less copper cabling, which saves space and power. It also makes it easier to add services to rooms later.
Can you upgrade guest Wi-Fi in an operating hotel?
Yes. We survey the hotel, plan the work floor by floor, and install outside busy hours so guests are not disturbed. The new system can keep the same login page and network names if you prefer.
Do you install hotel phone systems?
Yes. We supply and configure IP PBX systems with room phones, front desk features and wake-up calls. Where needed, we integrate the phone system with the hotel's management system.
Is CCTV mandatory for hotels in Saudi Arabia?
Yes. A 2022 Council of Ministers decree requires surveillance systems in hotels, residential complexes and other listed facilities. The Interior Ministry also restricts sharing or publishing recordings without approval. We design CCTV with recording and access controls that support those rules.
Do you work on residential compounds?
Yes. We install fiber to villas, residents' Wi-Fi, IPTV and gate and perimeter CCTV for compounds in Khobar, Dhahran, Dammam and other cities.
Can you handle fire alarm, BMS or indoor mobile coverage too?
These are handled by our sister company, United Waves General Contracting, which covers fire alarm, BMS, EV chargers, solar and indoor DAS. Together we can cover most low-current packages on a hotel project.
Do you offer maintenance after opening?
Yes. We offer AMC for the network, Wi-Fi, IPTV, phones and CCTV, with planned visits and on-site support.
Planning a hotel or compound project?
Share your room count, drawings and brand standards. We will prepare a design and quotation for the IT package.
- 📞 +966 58 236 5619
- 💬 +966 58 236 5619
- ✉️ info@wavestelecom.net
- 📍 3266 Adh Dhahran – Al Aqrabiyah Dist, Al Khobar 34446
